OUR PEOPLE
Meet the People Behind Your Mortgage Journey

John Norris
Principal
Tel: 01253 752231
Email: jn@themortgageshopdirect.com
John has been in financial services for over 37 years & established the The Mortgage Shop in 1991.
We take great pride in offering a friendly family service built on trust & integrity.
"It is our aim to provide choice for our customers -it is only when you understand a clients circumstances, their wishes and aims that you can genuinely recommend and advise on the most suitable way forward".
This still is as true as ever with each client having their own personal advisor to follow the case through to completion.
John specialises in Commercial & Business finance – he is married to Marina & has three sons & 3 young grandchildren.
Hobbies are :Travel , Golf , Fishing & Gardening & socialising.

Marina Norris
Customer Services & Administration Manager
Tel: 01253 752231
Email: mn@themortgageshopdirect.com
Marina is John’s wife and joined the business when the youngest of their three sons started school. Prior to this she was a hospital manager in the NHS and has used this experience to manage The Mortgage Shop’s Administration & customer services department .
Marina particularly enjoys travel and walking in the countryside & spending time with their three young grandchildren.

Robert Norris
Mortgage & Protection Advisor
Tel: 01253 752231
Email: rn@themortgageshopdirect.com
Rob is John and Marina’s eldest son and has worked in the family business since leaving University. He has now over 15 years of experience in Financial Services specialising in Buy to Let Portfolios, Residential mortgages and Bridging Finance. Rob works extremely hard for his clients has been named in “The Times” vouched for top advisers in the UK list.
In his spare time Rob enjoys golf, sport and travel and where possibly tries to combine all three when his three young children allow him !

Christina Gerrity
MAQ, Mortgage & Protection Advisor
Tel: 01253 752231
Email: cg@themortgageshopdirect.com
Christina has worked in financial services for over 35 years and has indeed been a member of the team at The Mortgage Shop since it was founded in 1991. She is the sister of the Practice Principle John Norris & is responsible for Mortgage & Protection advice.

Andrew Norris
Investment Services Manager
Tel: 01253 752231
Email: an@themortgageshopdirect.com
I have enjoyed working in the financial services sector for over 40 years providing a trusted service to clients for Investments, retirement planning, protection and mortgages. I like to build long lasting relationships with my clients, with the emphasis on trust, respect and honesty. By utilising the strength of our proposition, underpinned by the Financial Conduct Authority framework, I can provide a clearly structured, tailored solution catering for individual client specific needs and objectives.
Married to Sue for 40 years we have four children and ten grandchildren, all living in the North West where we spend time relaxing in the outdoors.

Christian Norris
Financial Advisor
Tel: 01253 752231
Email: cn@themortgageshopdirect.com
Christian is the youngest member of the family team joining in 2021 – Christian is already receiving excellent reviews from his clients & is currently providing Mortgage & Protection advice.
He enjoys Football ,Golf ,Travel & socialising.
We are part of The Openwork Partnership
The Openwork Partnership is one of UK’s largest and longest-established financial advice and investment companies. Through many changes and challenges we have been a constant presence for over 45 years. We have served over two generations of clients and together seen a lot of change. Every firm is individual and distinct, yet we share values and standards with each other - for the benefit of our clients. As a Partnership we work together to: Make sure we work to the highest standards of compliance and regulation. Fully research the financial products available and work with product providers to secure the best solutions for our clients. Access correct training and professional development. Sustain quality standards in the advice we give our clients. We are proud of the personal difference we can make helping our clients and their families look forward to a better future with confidence and optimism. If it matters to our clients, it’s a matter of personal importance to us.
Here's what our customers have said
EXCELLENT Based on 134 reviews P cosmin2025-04-08Trustindex verifies that the original source of the review is Google. Absolutely amazing service from start to finish .Highly recommended ! Recently applied for the mortgage with The mortgage shop Blackpool…Robert has been so helpful right from the beginning getting us an agreement in principle very quickly then getting us a great deal on our mortgage.We have been kept well informed and even after our mortgage has been approved he has been helping us sorting out our insurance policies and giving us some great advice! Couldn’t recommend this service enough it really is top notch 10/10 A Scott2025-04-04Trustindex verifies that the original source of the review is Google. Our mortgage advisor was Christian and we can’t thank him enough! As first time buyers Chris took the time to explain the processes and answered any questions we had. Nothing was too much for him and he was always on hand to help where he could. Will definitely recommend to friends and family. Thank you again Christian!! J Schreiber2025-03-21Trustindex verifies that the original source of the review is Google. Couldn't recommend their services enough, Rob who was the person dealing with us always made himself available whenever we had any issues, Due to our chain falling down we had to go back to see him a few months later for which he was more than happy and always got any issues we had addressed immediately. 10/10 Would highly recommend, Thank you W muntoni2025-03-04Trustindex verifies that the original source of the review is Google. “My partner and I approached The Mortgage Shop some time before we were in a position to apply for a mortgage but had the pleasure of speaking to Rob who provided some invaluable advice on how to approach searching for and buying our first home. Some weeks later, we were ready so paid a visit to him at his office. From the get go, the service we’ve received has been exceptional. At every step, Rob explained very well what was happening and what the next steps would be, but was also answered any questions we had when they arose, putting our minds at ease with anything we were unsure about. Whenever there was a status change to our application, Rob updated us promptly and again explained what to expect next along the journey. Rob is a credit to their business and we can’t thank him and The Mortgage Shop enough. We will easily be recommending them to anyone looking at applying for a mortgage.” N Bahri2025-02-28Trustindex verifies that the original source of the review is Google. Fantastic service, very helpful and precise in every details. I plan to use them to remortgage my portfolio as the need arises. Nader Bahri M Reece2025-01-28Trustindex verifies that the original source of the review is Google. Excellent service provided by Rob, was prompt and efficient in arranging our mortgage and communication skills were excellent. Highly recommended! S Crouch2025-01-21Trustindex verifies that the original source of the review is Google. Worked with Robert, extremely quick process which was very much appreciated and needed. I was made to feel at ease from the moment I walked in. Would definitely recommend to anybody looking for mortgage advice. Thankyou so much for all your help. I'm very grateful! P Kyne2025-01-16Trustindex verifies that the original source of the review is Google. I had an excellent service working with Christian. He was always there to answer any questions I had and guided me well throughout the whole process. I was always updated and communicated with throughout. I Will definitely be recommending The Mortgage Shop to anyone who is going through this process. P Eaves2025-01-07Trustindex verifies that the original source of the review is Google. Fabulous service from Christian ! as first time buyers we didnt know where to start - Christian was very good at explaining all the different mortgage options and found us the best mortgage for our needs. communication was excellent , very prompt in replying to our queries and questions . Guided us through the next stages of buying a property informing us on what we needed to do re solicitors etc which was very helpful to us ! I would highly recommend anyone looking for a mortgage to contact The Mortgage Shop first . Many thanks for your help it has been outstanding ! S And2024-10-30Trustindex verifies that the original source of the review is Google. I used The Mortgage shop when moving house. Christina handled the whole process and took all the stress out of the application. She found me the best mortgage to suit my needs and liaised with me every step of the way. I would highly recommend the mortgage shop. Ryan Hatton