About us
The Family Firm You Have Trusted Since 1991
Our Story
Discover Our Family-Owned Values
The Mortgage Shop is a family-run firm established in 1991, offering comprehensive financial planning services including mortgages, protection, pensions, and investments. We pride ourselves on delivering first-class customer service and building lasting relationships.
We pledge to provide relevant mortgage & protection advice through our staff that are specifically trained in Mortgage regulation. Our Caring and confidential approach is the cornerstone of our business which is underpinned with honesty, integrity and friendliness. The Mortgage Shop does not charge for the initial consultation.
Our Approach
Our Commitment to Honest Financial Guidance
Client-Centered Focus
At The Mortgage Shop, we prioritise our clients' needs above all. Our dedicated team is trained in mortgage regulations to provide tailored advice that aligns with each individual's financial goals and aspirations.
Honesty and Integrity
We operate on a foundation of honesty and integrity, ensuring that our clients receive clear, unbiased advice. Our caring and confidential approach fosters trust, making us the go-to choice for financial planning.
We are part of The Openwork Partnership
The Openwork Partnership is one of UK’s largest and longest-established financial advice and investment companies. Through many changes and challenges we have been a constant presence for over 45 years. We have served over two generations of clients and together seen a lot of change. Every firm is individual and distinct, yet we share values and standards with each other - for the benefit of our clients. As a Partnership we work together to: Make sure we work to the highest standards of compliance and regulation. Fully research the financial products available and work with product providers to secure the best solutions for our clients. Access correct training and professional development. Sustain quality standards in the advice we give our clients. We are proud of the personal difference we can make helping our clients and their families look forward to a better future with confidence and optimism. If it matters to our clients, it’s a matter of personal importance to us.
Here's what our customers have said
EXCELLENT Based on 134 reviews P cosmin2025-04-08Trustindex verifies that the original source of the review is Google. Absolutely amazing service from start to finish .Highly recommended ! Recently applied for the mortgage with The mortgage shop Blackpool…Robert has been so helpful right from the beginning getting us an agreement in principle very quickly then getting us a great deal on our mortgage.We have been kept well informed and even after our mortgage has been approved he has been helping us sorting out our insurance policies and giving us some great advice! Couldn’t recommend this service enough it really is top notch 10/10 A Scott2025-04-04Trustindex verifies that the original source of the review is Google. Our mortgage advisor was Christian and we can’t thank him enough! As first time buyers Chris took the time to explain the processes and answered any questions we had. Nothing was too much for him and he was always on hand to help where he could. Will definitely recommend to friends and family. Thank you again Christian!! J Schreiber2025-03-21Trustindex verifies that the original source of the review is Google. Couldn't recommend their services enough, Rob who was the person dealing with us always made himself available whenever we had any issues, Due to our chain falling down we had to go back to see him a few months later for which he was more than happy and always got any issues we had addressed immediately. 10/10 Would highly recommend, Thank you W muntoni2025-03-04Trustindex verifies that the original source of the review is Google. “My partner and I approached The Mortgage Shop some time before we were in a position to apply for a mortgage but had the pleasure of speaking to Rob who provided some invaluable advice on how to approach searching for and buying our first home. Some weeks later, we were ready so paid a visit to him at his office. From the get go, the service we’ve received has been exceptional. At every step, Rob explained very well what was happening and what the next steps would be, but was also answered any questions we had when they arose, putting our minds at ease with anything we were unsure about. Whenever there was a status change to our application, Rob updated us promptly and again explained what to expect next along the journey. Rob is a credit to their business and we can’t thank him and The Mortgage Shop enough. We will easily be recommending them to anyone looking at applying for a mortgage.” N Bahri2025-02-28Trustindex verifies that the original source of the review is Google. Fantastic service, very helpful and precise in every details. I plan to use them to remortgage my portfolio as the need arises. Nader Bahri M Reece2025-01-28Trustindex verifies that the original source of the review is Google. Excellent service provided by Rob, was prompt and efficient in arranging our mortgage and communication skills were excellent. Highly recommended! S Crouch2025-01-21Trustindex verifies that the original source of the review is Google. Worked with Robert, extremely quick process which was very much appreciated and needed. I was made to feel at ease from the moment I walked in. Would definitely recommend to anybody looking for mortgage advice. Thankyou so much for all your help. I'm very grateful! P Kyne2025-01-16Trustindex verifies that the original source of the review is Google. I had an excellent service working with Christian. He was always there to answer any questions I had and guided me well throughout the whole process. I was always updated and communicated with throughout. I Will definitely be recommending The Mortgage Shop to anyone who is going through this process. P Eaves2025-01-07Trustindex verifies that the original source of the review is Google. Fabulous service from Christian ! as first time buyers we didnt know where to start - Christian was very good at explaining all the different mortgage options and found us the best mortgage for our needs. communication was excellent , very prompt in replying to our queries and questions . Guided us through the next stages of buying a property informing us on what we needed to do re solicitors etc which was very helpful to us ! I would highly recommend anyone looking for a mortgage to contact The Mortgage Shop first . Many thanks for your help it has been outstanding ! S And2024-10-30Trustindex verifies that the original source of the review is Google. I used The Mortgage shop when moving house. Christina handled the whole process and took all the stress out of the application. She found me the best mortgage to suit my needs and liaised with me every step of the way. I would highly recommend the mortgage shop. Ryan Hatton